What We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you use — bKash, Nagad or Rocket. We need your phone number to send OTP verification and your payment details to process deposits and withdrawals through those local wallets.
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We also collect device type and browser session data to keep your account secure across mobile and desktop. We do not sell your data to advertisers or unrelated third parties. We may share limited data with payment processors — strictly for completing your bKash, Nagad or
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Rocket transactions — and with fraud-prevention services where required. Location and usage data helps us verify that access is consistent with your eligible region and local law. Cookies store your session state so you stay logged in between visits; you can clear these through your browser
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settings at any time. We keep your account data for as long as your account is active. After account closure, we retain records only as long as required by applicable financial compliance obligations, then delete them. If you are in Bangladesh and your local law affects
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what data we can hold, that law takes precedence.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.